Tips for Handling Hostility at Workplace

Each workplace comprises individuals from different upbringing, background and personalities. Since each one of us is different in so many ways, working together is bound to result in conflict and misunderstanding. Although minor disagreements are common, there is always a possibility of work place environment becoming hostile.

Hostility may arise due to various reasons, including jealousy over position and pay, stressful profile, personal insecurities etc. A hostile work environment can be hard to deal with for an employee. Most individuals are unable to last in such an environment, much less thrive there. Working in a hostile environment has a negative impact on the physical, mental and emotional well-being of employees, too. It not only generates feelings of frustration and anger but also restricts a person from giving his best to the organisation.

Accept

The first step towards handling workplace hostility is to acknowledge and accept its presence. Being in a denial mode about the negative treatment in office will further aggravate the stress associated with it.

Be vocal

Speak up instead of suffering the hostility in silence. While many people prefer to keep quiet, it only makes them an easy target for everyone. Be prepared to deal with hostility by defending your actions, expressing displeasure or bringing it to the notice of the HR. Letting your voice heard will make people realise that you are not willing to be a scapegoat.

Keep your cool

Learn to remain calm and composed even in extremely irritating situations. Practice meditation or indulge in deep breathing exercises to avoid reacting to insensitive comments. Give yourself time to cool off before responding to an annoying e-mail or escalating a matter. Don't get drawn into an argument, instead say only a few words and get back to work.

Focus on the positive

Focus energies on the task at hand rather than mulling over the negativity and hostility around. It will not only divert attention from the unpleasantness but also highlight your skills and capabilities. Most importantly keep reminding yourself the reasons for taking up the job in the first place. It will give strength to survive each day and put up with the negativity.

Professional approach

Be professional and courteous despite being subjected to hostility at workplace. Avoid stooping to the offender's level by showing aggression either through words or body language. Keep your tone low and refrain from using profanity or insults since it would only worsen the situation.

Make an effort

Make an effort to resolve the misunderstandings or problems immediately rather than let them blow up. Approach the person concerned and listen to his point of view with an open mind. Exchange ideas about the various ways to solve the problem and finally work out a mutually decided solution.

Support network

Develop a support network at office to share experiences and gain perspective on issues. Having a strong professional relationship with a fellow worker gives a sense of encouragement and support. Like minded co-workers can help ward off feelings of isolation and loneliness in addition to sharing work load. Moreover, knowing that there are individuals in the organisation one can depend on gives the confidence to face detractors.

No gossip

Avoid engaging in workplace gossip since it only worsens the hostile environment. Draw a clear line between professional and personal life to make things easier at work. More than usual unnecessary socialisation in office leads to information being misinterpreted and misconstrued.

Plan B

Finally stay on the look out for alternate options outside the organisation. Despite all efforts there is always a possibility of the situation not improving and getting unbearable. Update your resume, develop skills and obtain additional qualifications to improve your chances of getting a better job. Network through professional associations and revive old contacts to find to a new job as soon as possible.
Published by NJ for naukri-junction.blogspot.com

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A polished personality -"What really matters is how you feel about your looks.".

A polished personality is, at core, a magnetic one - passport to success in social life, and an excellent career-push.

Many youngsters nurse the illusion that it is an inborn quality.Hence one is lucky if one has it and those who don't can do nothing about it. If you have nurtured this concept, then you are a fatalist who follows the lines on his palm but makes no effort to re-cast them.

True, good physical appearance is a gift of God. But there are millions in the world who have been deprived of good looks and yet they have attractive personalities. Attractive appearance and a polished personality are two different things that are often confused and equated with each other.

The former denotes physical features, the latter mental, intellectual and other invisible attributes. For example, a girl may have a fair, lovely complexion, raven crop of hair and a stunning figure. She has an attractive appearance. But this does not mean that she has a mentally and intellectually impressive personality. She may be a dove outside but a dodo inside!

A polished personality is burnished, lustrous and refined.

What can you do about your personality?

You can transform it. You can re-cycle it by changing the perception of your appearance - a solution which is practical and attainable.

"What really matters is how you feel about your looks. It is more important than how you actually look". Men and women who perceive themselves as physically unattractive tend to have poor self-esteem, difficulty in social situations and career problems. A poor body image is one of the main elements in self-rejection. To live without self-acceptance is tormenting.

Looks do count in work and career. But everyone is not born a Katrina or Ranbir. People are drawn to those with impressive appearance. However, the effort you put into accepting your appearance is of more enduring benefit. Positive thinking and appropriate actions are the keys to accept your appearance. You can learn to like far-from-ideal looks.

A polished personality is not necessarily just a stunningly beautiful or handsome appearance. It has attractive attributes which exert an irresistible power over others.

Such a person makes friends easily, has little difficulty in exercising leadership. He carries others along effortlessly. In short, he draws people to himself. This is an invaluable asset in climbing the slippery stairs of success.

Personality is a fabric of many interwoven tricots, as a rug woven of many strands of difficult colours. Your personality is unique. Develop it. Make it grow, naturally like the branches of a tree. First of all carry out a self-assessment exercise and then set about changing your personality accordingly. There is no reason why you should not have what you want. It is a matter of developing certain habits and attitudes.

Be friendly and give evidence that you are. Don't wait for others to take initiative. Do it yourself. Open conversation without waiting for others to break the ice.

Offer help or information or do something that will help others to be more comfortable or competent.

Be more outgoing and trusting. Do like people. See their good points.

Make the other person talk about himself and his interests. A good talker talks about others, a bore about himself! Les Giblin in How to have confidence and Power in dealing with People, describes this as giving your conversation a "You-turn". An attentive ear and you have bagged the man!

You can give refreshing novelty and robustness to your personality by challenging and questioning stereotypes."What is the justification for it?" can provide you new vistas of thinking.

The more persistently you press such questions, the more deeply you pursue knowledge, steering clear of superficialities. Such an approach makes you more self-reliant and an objective thinker.

One way to win someone's esteem is to boost his ego by praising and appreciating. Be generous in praise. To refuse praise amounts to censure!

Look at things from the other person's viewpoint. It develops understanding. When it is found that you have this quality, you are bound to be known as an attractive and a pleasant person.

This good quality nurtures harmony in social, business and professional spheres as it reduces the areas of conflict and friction. The great advantage is that others give favourable assessment of your personality.

Published by NJ for naukri-junction.blogspot.com

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How one can join the banking sector & how DOEACC courses are helpful for banking sector job ?

There are two broad routes that you can take to enter the banking sector - as a generalist (through the Bank PO exam) or as a specialist with higher study in areas of management, economics, IT, statistics, engineering, etc.

Public sector banks recruit Probationary Officers through PO exams from time to time as per their requirement.

The minimum requirement is a bachelor's degree. No minimum percentage of marks is specified except in some cases (SBI asks for 65 per cent, RBI asks for 60 per cent at the bachelor's level or 55 per cent at the master's level). The age limit is usually 30 years (relaxation for reserved category).

The PO exam tests your reasoning ability, quantitative skills (numerical), English usage and general awareness (essentially, current GK and financial awareness).

Only those who clear the written test (objective and subjective, bi-lingual) are called for GD/Interview.

The SBI test includes a psychometric (aptitude) test and a test of computer literacy.

The DOEACC Society (an autonomous body of Ministry of Information Technology, GoI) conducts an established accreditation and certification programme in IT education.

Under the DOEACC scheme, hundreds of computer training institutes in the non-formal, i.e. private sector have been given accreditation for conducting specified levels of courses subject to meeting certain norms and criteria. Four levels of (AICTE-approved) courses are offered under this scheme:

O-Level, or Foundation Course, certifies your competence as a junior programmer, EDP assistant, web designer or lab demonstrator.

Eligibility: Plus II/ITI Certificate (1-yr) after Class X.

A-Level, or Advanced Diploma Course qualifies you to work as a programmer, web administrator, training faculty, web content developer or trouble-shooter.

Duration: At least 1-year.

Eligibility: Level 'O' / 3-year Engineering Diploma after Class X or XII/Bachelor's degree.

B-Level, or graduate level course, is equivalent to BE/B.Tech, MCA or M.Sc and attests your proficiency to work as a network systems administrator, database administrator, software engineer or senior faculty member. The government (MHRD) recognises the exam for employment in the Central Government wherever MCA is the desired qualification. This makes B-level graduates eligible for government jobs in all departments of the Centre, States, UTs as well as in all PSUs. You can also take the GATE to pursue ME/MTech courses.

Eligibility: Level 'A'/PGDCA/3-year Engineering Diploma/Bachelor's degree.

C-Level, or Master's Level Course, is equivalent to M.Tech (although this not formally notified by MHRD) and certifies you as being fit for the systems specialist or project manager, IT consultant or R & D scientist.

Duration : 18 months

Eligibility: Level 'B'/BTech/BE/MCA/MSc/Bachelor's degree in Maths, Stats, Operations Research/MBA with BSc/BA (Maths/Stats), GATE (Comp).

Details: www.doeacc.edu.in

O, A & B Level is recognised by GoI for employment.

Published by NJ for naukri-junction.blogspot.com

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